My mother has been bugging me about my skin. She says she can pick out the blackheads, the dark spots are visible and the bags under my eyes (which I have since forever) are noticeable. Her incessant nagging got to me and I felt that I couldn’t hold it off any longer. So I searched online (Online places that offers coupons) for good deals.
One of them is a popular skin treatment facility. Similar to the above (I suspect they are from a same company), it offered RM10 offer for RM600++ treatment value. Too good to be true, I know.
I’ve used the website before for a spa package and I know that the spa will try their hardest to shove their other products down your throat. I somehow managed to hold on to my stance, thanks to the classic “I have to my daddy first.” But then again, I’m sure the staff didn’t receive any rigorous training from the boss to turn the new customers into repeat customers.
But the skin treatment center I found last night is definitely popular. The marketing team definitely spends a lot of money for advertising. That’s why the RM10 deal is suspicious. So I googled them. I simply wrote their name and to my surprise, on the first page itself was filled with customers’ complaints written in both Malay and English.
The staff were really persistent. They didn’t let you leave the room until you sign up for their package. And that is before you start treatment. They tell you dramatically about your horrible skin condition. If you still insist on “NO!”, they will call others and gang up on you. They tell you there’s a special promotion, 5 for RM2K or 10 for RM3K or stuff. If you’re a student, there’s another package for RM1500+. Some were exasperated, they just signed to be able to leave the place.
One woman complained that her skin worsen after the treatment. She asked the manager and they said “Oh, they gave you the wrong prescription. SIGN UP for this one instead.” WTH!
Apparently many have lodged complaints with the Consumer Rights people, but no actions have yet to be taken. In fact, the marketing team is more active than ever with their RM10 deals. They are sure they can persuade the customers to sign up with them permanently. Well, I sure hope those 400+ people have really thick skin.
I’m telling you, all the harassment should make the consultants be excellent interrogation policewomen.
ETA: Kenapa pelik sangat title ni dulu?
